#MyBankHero: Here Are 3 Things BDO Did To Show Their Reliability And Compassion During COVID-19 Crisis

In a way, the COVID-19 crisis has been an eye-opener for Filipinos. 

It has enabled the people of the Philippines to prioritize their health and well-being. 

It has made us all realize the true nature of the politicians we voted -- if they were helpful or not during this crisis. 

And it has also let us know which companies really cared enough for its customers to help them during their times of need. 

Personally, I'm happy to have a BDO Gold credit card, because I find BDO to be helpful during COVID-19 crisis. Here are three things they did to help Pinoys -- they found ways talaga.

1. Payment Extension for 60 Days 

During the Enhanced Community Quarantine announced to flatten the curve for COVID-19, other banks didn't make any announcements about payment extensions.

Other banks announced a 30-day payment extension.

BDO decided to take it one step further and announce a 60-day payment extension. 

I considered this announcement as a sign of the company's reliability. They know that because of the quarantine, a lot of people were strapped for cash, so they gave their customers a two-month adjustment period to catch up. 

Such a #MyBankyahinan move, don't you think?

2. Safer way to bank with BDO Online Banking 

While banks remain open to service the banking needs of clients amidst the enhanced
community quarantine prevailing in Luzon, BDO Unibank encourages the heightened
use of online banking service to protect the public from the spread of the pandemic.

“We urge our online banking users to share and teach their family and friends how to
sign up and use BDO Online Banking so they can bank safely from home,” the Bank
said in a statement.

BDO has provided steps to guide its customers on how to sign-up for online banking.

These are found on its official website www.bdo.com.ph.

They also posted the instructions on their official Facebook Page. 

For those who are visual learners, you can follow their instructions via their BDO Youtube channel as well.

With BDO Online Banking, customers can perform transactions such as Send Money,
Pay Bills, Reload and more. 

Apart from online banking, BDO’s network of ATMs and Cash Accept Machines is
always available for cash withdrawal, bills payment and deposit. It's very convenient, since you can do basic transactions without lining up in the bank branch anymore.

3. Option to lock cards online 

I don't know about you, but I've experienced credit card fraud with another bank before. 

One day, I decided to check my online account and I saw around P26,000+ debited from my credit card -- these were purchases made from my account, purchases that I did not make! 

In panic, I tried calling my bank's hotline. It took me around 2 hours just to speak with an officer. 

That's why I'm thankful that BDO allows you to lock your credit card online. This way, no one can use your card while you're settling your account and waiting for the results of the investigation. 

You can do this in less than 3 steps:

In addition to these, BDO Unibank also makes sure to protect the health of their employees by encouraging the customers to put their masks on when entering their branches. 

Considering that employees of banks like BDO are also considered front-liners during the COVID-19 crisis, I urge every reader of The Wise Living to kindly pray for these amazing individuals and give them the appreciation they rightfully deserve.